Data & Martech Management
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Lawn Doctor

Lawn Doctor

Putting Customers First

This case study focuses on strategies to enhance customer experience and its correlation with business success.

Increased customer loyalty by
55%
Achieved a satisfaction score of
90%

Everyone in wealth management shows the same tropes - happy couples on beaches, advisors shaking hands with clients. We rejected that entirely. Instead of adding to the clutter of what retirement looks like, we showed how advisors could bring complex financial tools to life in a completely unique way. And it worked - we did another campaign off the back of its success.

Eversnet

THE NUMBERS

A ten year partnership that has fueled double digit growth and rapid franchise expansion. Exceeds revenue benchmarks and goals, year over year.

Y-o-Y Pre-Season Sales
25%
Franchisees increased revenue to +$1m
33%

The Challenge

How do you transform a fintech platform from potential threat to trusted advisor ally?

Envestnet, the largest financial technology platform for advisors, faced a critical challenge. Despite their powerful suite of tools, they risked alienating their core users - financial advisors who feared being replaced by technology. Their fragmented brand, built through acquisitions, lacked cohesion and clear positioning in the market. Envestnet, the largest financial technology platform for advisors, faced a critical challenge. Despite their powerful suite of tools, they risked alienating their core users - financial advisors who feared being replaced by technology. Their fragmented brand, built through acquisitions, lacked cohesion and clear positioning in the market.

Excepteur occaecat cupidatat.
23%
Excepteur occaecat cupidatat.
12k
Excepteur occaecat cupidatat.
3rd
Statistic 1
100%
Statistic 2
99%